Frequently asked questions

How long should I burn my candle?


Your first burn should be a minimum of 2 hours or at least until your melt pool has reached the sides of your candle.

It is important to achieve this as candles have a memory and following this step will ensure your candle burns evenly without tunnelling.




How can I obtain the best scent throw?


To get the optimum burn and scent throw, your wick should be trimmed to a length of 5mm prior to lighting each time. Investing in a wick trimmer is an effective way to do this.




How does soy wax perform?


Each candle is made from a vegetable based soy wax, which may cool and set differently to paraffin based candles.

Rest assured this does not interfere with the quality of the burn or the scent throw.

If your candle produces a little smoke at the top of the jar, just wipe clean with a damp cloth.





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